Customer Service Administrator

Customer Service Administrator

Heckmondwike
Full-Time | Permanent

• Competitive salary with bonus opportunities
• 25 days annual leave plus bank holidays
• Monday to Friday working hours, 9:00am – 5:30pm, early finish every Friday
• Pension scheme
• Ongoing training and development programme

We are currently recruiting on behalf of a thriving and fast-growing business based in Heckmondwike, who are looking to add a Customer Service Administrator to their busy and supportive team.

This is a fantastic opportunity for someone with strong customer service or administrative experience who enjoys working in a fast-paced office environment and building strong customer relationships.

Key Responsibilities:

• Handling inbound and outbound customer calls and enquiries
• Preparing quotations and processing customer orders
• Supporting customer accounts and maintaining strong client relationships
• Following up enquiries and supporting the wider sales team
• Updating customer records and managing information through CRM systems
• General administration and customer support duties

The Ideal Candidate:

• Previous experience in a customer service, administration, or office-based support role
• Strong communication and organisational skills
• Confident using Microsoft Office and CRM systems
• A proactive and positive attitude
• Ability to work well in a fast-paced team environment

If you are looking to join a successful and growing business where you can develop your career long-term, we would love to hear from you.